PAYMENT AND LOAN SERVICING

Thank You for Choosing
Change Home Mortgage

Once your loan closes we may assign, sell, or transfer the servicing of your loan. If your loan is sold or transferred, you will receive notification through the mail indicating where your payments should be made and whom to contact for servicing issues. On loans that Change Home Mortgage, c/o LoanCare, LLC retains, we may use LoanCare to perform the subservicing activities such as, but not limited to, collecting payments at remitting payments on escrowed tax and insurance on the Borrower’s behalf.

At Change Home Mortgage, we pride ourselves on providing extraordinary service to our clients and rely on our servicing partner to uphold the same standards. If you experience difficulty finding answers to your questions, or navigating the loan payment center website, please contact our corporate Loan Servicing team at (866) 860-2880 or servicing@changemtg.com and we will help you resolve it. It’s what we are here for.

Payment & Loan Servicing Questions

Mortgagee Clause
Change Home Mortgage

c/o LoanCare, LLC
ISAOA/ATIMA
PO Box 202049
Florence, SC 29502
Go to payment center

THREE PAYMENT OPTIONS

1. ONLINE

Note: New 10 digit loan number beginning with ’00’ provided on welcome package required for online access or contact (866) 860-2880.

2. PHONE

Call (855) 876-9221 to authorize immediate payment using funds from your checking account for a nominal fee.

8:00 AM – 10:00 pm EST Monday – Friday

8:00 AM – 3:00 PM EST Saturday

3. MAIL

Please direct all payments to the following addresses – SEE BELOW

West Coast

Change Home Mortgage
c/o Loan Care, LLC
PO Box 60509
City of Industry, CA 91716-0509
AK, AZ, CA, CO, HI, ID, IL, MT, NM, NV, OR,TX, UT, WA, WY, ND, NE, KS, OK, SD

East Coast

Change Home Mortgage
c/o Loan Care, LLC
PO Box 37628
Philadelphia, PA 19101-0628
AL, CT, DC, DE, FL GA, IN, KY, MA, MD, ME, MI, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT, WV, WI, MN, AR, LA, MO, IA
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16845 Von Karman Avenue, Suite 200
Irvine, CA 92606
(833) CHM-0123

Change Lending, LLC, dba Change Home Mortgage (“CHM”), is a state-licensed mortgage lender, NMLS ID #1839. To verify licenses, visit www.nmlsconsumeraccess.org. Headquartered at 16845 Von Karman Avenue, Suite 200, Irvine, California 92606. (833) CHM-0123. AZ: Arizona Mortgage Banker License #0925326; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act and California Financing Law; CO: Regulated by the Division of Real Estate; GA: Georgia Residential Mortgage Licensee #48010; OH: Licensed by the Ohio Department of Commerce, Division of Financial Institutions, Ohio Residential Mortgage Lending Certificate of Registration #RM.804654.000. For other states, click here. All loans are subject to credit approval and acceptable collateral. Additional terms and conditions apply. Programs, rates, terms and conditions may change without notice. All programs are not available in all states. There is no guarantee that all borrowers will qualify. Restrictions may apply. This is not a commitment to lend. Terms, conditions and programs are subject to change without notice. CHM AND ITS LOAN PRODUCTS ARE NOT SPONSORED OR ENDORSED OR BEING OFFERED BY THE U.S. TREASURY DEPARTMENT OR ANY OTHER GOVERNMENT AGENCY.
© 2021. Change Lending, LLC. All rights reserved.