Payment and Loan Servicing

Loan Servicer Lookup

Thank You for Choosing
Change Home Mortgage

Once your loan closes we may assign, sell, or transfer the servicing of your loan. If your loan is sold or transferred, you will receive notification through the mail indicating where your payments should be made and who to contact for servicing questions.

At Change Home Mortgage, we pride ourselves on providing extraordinary service to our clients. If you experience difficulty finding answers to your questions, please contact our corporate Loan Servicing team at (866) 860-2880 or servicing@changemtg.com so we can assist you. It’s what we are here for.

Payment & Loan Servicing Questions

Know your Servicer?

Select your servicer below to learn more.

Mortgagee Clause
Change Home Mortgage

c/o LoanCare, LLC
ISAOA/ATIMA
PO Box 202049
Florence, SC 29502
LoanCareShellpoint

West Coast

Change Home Mortgage
c/o Loan Care, LLC
PO Box 60509
City of Industry, CA 91716-0509
AK, AZ, CA, CO, HI, ID, IL, MT, NM, NV, OR,TX, UT, WA, WY, ND, NE, KS, OK, SD

East Coast

Change Home Mortgage
c/o Loan Care, LLC
PO Box 37628
Philadelphia, PA 19101-0628
AL, CT, DC, DE, FL GA, IN, KY, MA, MD, ME, MI, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT, WV, WI, MN, AR, LA, MO, IA
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16845 Von Karman Avenue, Suite 200
Irvine, CA 92606
(833) CHM-0123

Change Lending, LLC dba Change Home Mortgage is a state-licensed mortgage lender, NMLS ID #1839. To verify licenses, visit www.nmlsconsumeraccess.org. Headquartered at 16845 Von Karman Avenue, Suite 200, Irvine, CA 92606. AZ: Arizona Mortgage Banker License #0925326; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act and California Financing Law; CO: Regulated by the Division of Real Estate; GA: Georgia Residential Mortgage Licensee #48010; MN: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206 (3) & (4); NJ: Residential Mortgage Lender License – N.J. Department of Banking and Insurance; OH: Ohio Residential Mortgage Lending Certificate of Registration #RM.804654.000. RI: Rhode Island Licensed Lender #20224336LL; For other states, visit www.changemtg.com. All loans are subject to credit approval and acceptable collateral. Additional terms and conditions apply. Programs, rates, terms, and conditions may change without notice. Not all programs are available in all states. There is no guarantee that all borrowers will qualify. Restrictions may apply. This is not a commitment to lend. CHANGE LENDING, LLC AND ITS LOAN PRODUCTS ARE NOT SPONSORED OR ENDORSED OR BEING OFFERED BY THE U.S. TREASURY DEPARTMENT OR ANY OTHER GOVERNMENT AGENCY. © 2022. Change Lending, LLC. All rights reserved.

Look up your loan servicer

Provide your loan number* and property zip code to look up the servicer for your loan.

*You may enter your original loan number or servicing loan number.

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